If you are not satisfied with your purchase, you may return most items within 14 days, in its original packaging and in like new condition. You can exchange any instrument or bow for a different model or receive a full refund less any shipping charges and subject to inspection. Please contact us at email@example.com to discuss the best course of action to resolve your issue. At our discretion, any damages that take away from its “new” condition will be valued and deducted from the refund.
It is recommended that you purchase adequate insurance for the return shipping as you are responsible for the full value of the item(s) being returned until it has been delivered in our shop.
Returns are not available for items such as opened strings or rosin.